Senior academic, educator. and fraud examiner Dr Rasha Kassem joins us for this episode of Veriff Voices to address the multiple impacts of fraud on organizations, their customers, their employees, and wider society.
[00:54] Rasha talks about her professional background
[02:18] Why each case of fraud is unique and the importance of the human element
[04:09] How Rasha developed her interest in fraud
[08:18] The impact of fraud on innocent individuals in an organization
[12:46] The use of language around fraud and recognizing it as a crime
[15:56] Treating scams and fraud equally
[18:10] Combining technology with human expertise to counter fraud
[24:34] The need for greater collaboration in addressing fraud
[25:37] Understanding the psychology of insider fraud
[27:36] The need to raise awareness about the nature of insider fraud
[28:22] The role of internal culture in preventing insider fraud
[29:14] Having an effective whistleblowing process in place
[30:14] Monitoring processes to address fraud and investing in improving them
[31:48] Final advice for helping individuals avoid becoming victims of fraud
Learn more on our website: https://www.veriff.com/podcasts/seven-key-steps-to-counter-insider-fraud.
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