How to maximise your venue’s potential at each stage of the customer journey

As we approach the end of the year, with a busy engagement season ahead, this is the perfect time to evaluate and adapt your wedding venue business, ready to hit the ground running in 2021.

To help you maximise this time and the opportunities ahead I am sitting down with Millie, Senior event manager at Hall & Co, to take a deep dive into the 5 phases of the customer journey and highlight the key actions you can take at every step to nurture the relationship with your couples, helping your venue to stand out and build strong connections.

I love having a strategy in place so I can start the new year strong. To help you do the same I have a free guide available to ensure you’re maximising your venue’s potential at each stage of the customer journey.

I would also like to invite you to join my private Facebook group. This is a supportive and informative space for venue owners, where you can find weekly videos with guest experts sharing some of their top tips for preparing for the year ahead.

Come and follow along on

• Instagram @1312consulting
• Facebook ThirteenTwelveConsulting
• Join my mailing list here!

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