Ep 181 – Finding Humility in Change: A New Era of Innovation for Clinical Informatics, AI, and Virtual Care, with Brittany Partridge, MBA, FAMIA

The Race to Value Podcast

05-09-2023 • 1 hora 1 min

In the ever-evolving landscape of healthcare technology, humility is the compass that guides successful change management. It reminds us that the journey towards seamless adoption of health information technology is a collaborative one, where the wisdom of many outweighs the knowledge of one.  The humility to acknowledge one's limitations fosters an environment where collaboration and learning thrive. In the context of clinical informatics, allyship and teamwork are indispensable. Effective clinical informatics demands a diverse skill set, often spanning healthcare providers, IT specialists, and administrative personnel. Allyship within this multidisciplinary team is essential, and applied clinical informatics can be the linchpin in the transition to value-based care.  Through successful HIT implementation, leaders can illuminate the path to better outcomes, reduced costs, and patient-centered excellence. A new era for Clinical Informatics is upon us and will empower healthcare with data-driven insights, AI capabilities, virtual care at scale, and precision medicine to ensure that quality triumphs over quantity in our pursuit of healthier communities. On the Race to Value this week, we are joined by Brittany Partridge, a national thought leader on health data management and informatics.  Brittany is passionate about implementing technology that impacts clinical workflow in a positive way and increases patients' access to care. Join us for an informative discussion on Clinical Informatics, the importance of allyship to mitigate medical technology risk, the impact of Generative AI and virtual care on health system transformation, and change management best practices to lead your organization to successful healthcare innovation. Episode Bookmarks: 01:30 Introduction to Brittany Partridge, an industry leader in Virtual Care Technical Architecture and Informatics Implementations. 03:00 Recent book collaboration with Ed Marx – “Voices of Innovation:  Fulfilling the Promise of Information Technology in Healthcare” 04:30 The sub-disciplines of Health Informatics (e.g. Nursing, Pharmacy, Public Health, Biomedical, Medical, and Clinical Informatics). 06:00 AMIA: Why Informatics? -  “Informatics is the overarching field of study that pulls all these subdomains into one discipline focused on improving health and healthcare.” 06:30 Applied Clinical Informatics – the frontline of healthcare innovation with direct clinician interaction. 07:00 Early experiences in e-prescribing implementations that led to other care delivery innovations such as virtual care and remote patient monitoring. 08:00 The intersection of Clinical Informatics and VBC (ensuring tech usability to optimize care workflows for clinical quality improvement). 09:00 Best Practice Advisories (BPAs) – pop-up alerts to empower clinicians to make the best informed decisions at the point-of-care. 09:45 Leveraging technology innovations to improve patient access and affordability. 11:30 The importance of shadowing and workflow analysis as a catalyst for innovation. 13:00 How shadowing is incorporated into user validation, user design, and Lean (“Go to the Gemba”) 14:00 Simply asking clinicians to describe a workflow is insufficient in understanding the entire process. 15:00 “Get a robust current state workflow before you implement any innovation project because you need to know what you're going to be replacing.” 15:45 How virtual interactions with providers can complement provider shadowing in an embedded CI model. 16:30 Non-judgement in applied clinical informatics is required to build trust. 17:30 “The most important part of rolling out any technology project is clinician trust. They need to know that you have their best interests at heart.” 19:45 Allyship is key to reducing medical technology risk because the inclusion of diverse perspectives yields the greatest rewards. 21:30 “Fail fast and iterate” and “Perfect being the enemy of good” philosophies don’...

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