In value-based care, true leadership emerges from the depths of the heart, where empathy, compassion, and authenticity converge to illuminate the path of positive change. Purpose-driven leadership can not only revolutionize community health but also create a ripple effect that reaches every corner of society. At the intersection of purpose, compassion, and community lies a transformation of our healthcare system with a tangible impact on the well-being of individuals, families, and neighborhoods. Now is the time for healthcare leaders to harness the power of the heart to shape a healthier and more harmonious world for all. The heart’s power of purpose knows no boundaries, for it holds the strength to heal, inspire, and connect the threads of humanity.
Joining us this week on the Race to Value is Mikelle Moore, a nationally recognized health executive with more than 25 years of experience impacting communities through forward-thinking, collaboration, and leadership. Mikelle has payer, provider, business and start-up experience in healthcare having served in executive leadership at Intermountain Health, an integrated system serving an 8-state region. During her tenure at Intermountain, she served as Chief Community Health Officer and as the first female CEO of the system’s flagship hospital. In addition, Mikelle has worked in contracting for a provider-owned health plan and in strategy for Mayo Clinic Arizona. As a thought leader in the space, Mikelle knows the value in moving from healthcare to health. In this week’s episode, prepare to be inspired and enlightened by Mikelle’s heartfelt exploration of “The Power of Purpose: Transforming Community Health Through Leadership of the Heart.”
01:30 Introduction to Mikelle Moore, a nationally-recognized VBC executive leading system change to improve population health outcomes.
03:15 Support Race to Value by subscribing to our weekly newsletter and leaving a review/rating on Apple Podcasts.
04:00 Broadening the scope of care delivery in health systems to address the determinants of health through equity, impact investments, and ESG factors.
06:00 Mikelle discusses her leadership journey as an expression of authenticity and purpose to right the wrongs of a broken system.
08:00 Intermountain Health as a leading health system that is designed for a consumer-provider approach to improving health care.
09:00 Advocating for improvements in the variability of care and the reduction of wasteful healthcare utilization.
09:30 Listening to the community in the strategic planning of a hospital.
10:00 Pivoting from “sick care” to “health care.”
10:45 The realization that health disparities were far reaching beyond just the care delivered, e.g. poverty, homelessness.
11:00 “If we want to be health leaders that are making healthcare better, we have to be champions for addressing disparities in underserved and marginalized communities.”
13:00 Finding common ground with Community Benefit Organizations (CBOs).
14:00 Mikelle shares his insights on the importance of relationship-building in community partnerships.
16:00 How the principles of collective impact forged new community partnerships to address behavior health and SDOH.
17:00 Defining success by really understanding the problem and what issues get in the way (e.g. how nonmedical issues such as homeless and social isolation impact health outcomes)
19:00 Developing a system of communication and data sharing between the CBO and health system that is centered on patient needs.
20:00 The Alliance for the Determinants of Health as a vehicle to address social needs to improve health.
21:00 The impact of institutional racism on health equity.
24:00 Viewing social factors in society as a lens to view and understand racism.
25:00 “Inequities are often delivered at a subconscious level. It is our accountability to identify those disparities and build systems of care to prevent them from occurring.”