Summer of Success Series: Emotional Intelligence in the Corporate World: Navigating Challenges with Valerie Louissaint

In this episode, coach Kooley is joined by Valerie Louissaint, a Haitian-American people strategy professional and emotional intelligence practitioner. Coach Kooley and Valerie delve into the power of emotional intelligence and its impact on personal and professional growth. Valerie shares her journey of discovering the importance of emotional intelligence during her college years, thanks to her favorite professor, Ralph Jordan.

She explains how she became interested in the topic and how it eventually became a crucial part of her work and the foundation of her company, The Emprint Lab. Valerie also discusses her early experiences in the corporate world, where she faced mistreatment despite believing that behaving well would lead to fair treatment. She shares how she relied on her emotional intelligence skills to navigate these challenges, including self-awareness, empathy, and emotional regulation.

Join the conversation as you prepare to move faster in the last four months of the year!

Timestamps

[01:36] Valerie’s background

[06:03] How emotional intelligence became an important part of what Valerie does

[09:50] The first thing we do when something goes wrong

[12:44] What Valerie did when she was being mistreated

[15:25] The three takeaways from emotional intelligence

[18:23] What happens when things go bad

[24:13] How to create a safe work environment

[25:44] Valerie’s handshake agreement

[32:12] Services offered by Emprint Lab

[33:32] How Valerie helps create employee engagement

[39:15] Other packages offered by Emprint Lab

[43:37] How to connect with Valerie

Notable Quotes

• what's better is to be satisfied with yourself than trying to satisfy someone else with how you moved about a situation.
• What happens in the handshake agreement is we have, we have the employer and the employee who both meets each other. In the middle, what they do is you have a neutral third party, which either would be your HR rep, your people What rep, any type, or any other anyone on the people team would be preferred.

Resources

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LinkedIn: linkedin.com/in/dele-downs-kooley

Website: https://delekooleycoaching.com/podcast

Look out for a special worksheet and learn more about each guest and get a guided journal prompts to support your summer of success at https://delekooleycoaching.com/workwithme

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Connect with Valerie and get a chance to join the Empower Community Group on:

Instagram: https://www.instagram.com/theemprintlab/
Email: info@theemprintlab.com
LinkedIn: linkedin.com/in/valerielouissaint
Website: https://theemprintlab.com/