Applying BI to Community Services Challenges (Episode 71)

Brianne Kirkpatrick, Principal Advisor with BIT Canada, & Ansley Dawson, Senior Manager, Financial Empowerment Program at WoodGreen Community Services.

Ansley Dawson and Brianne Kirkpatrick tell us about their joint work using BI to support folks on social assistance. We focus on the innovative Income Transition Project, which is free social worker counselling to help folks understand the financial process of transitioning to employment. This project is a great illustration of how scoping, evaluation, and scaling can be tackled in a complex problem involving multiple partners, datasets, and outcomes that matter.